How long does a standard delivery take?

On average, about 2-4 working days are needed for the arrival of your parcel with your favourite styles. You can find info on all shipment types and their delivery times here.

What kinds of delivery are there?

After placing your order, you understandably want to receive your new Esprit styles as quickly as possible. Here is an overview of our different delivery options and costs as well as how long they take. Standard delivery Delivery is made by Parcelforce. Your parcel will be ready for delivery and handed over the delivery company … Read on

Can I give an alternative delivery address?

Of course! You decide where your package goes – to your own address, work, friends or family. It’s really easy to do: When placing an order as a Friend, click “change” in the “delivery address” field (1) enter your preferred delivery address “add new address” (2) and click “save” (3). Then confirm with “use now”. … Read on

What should I do if my package is damaged or an item is missing?

It’s really important to us that you receive your package both quickly and intact. However, we need your assistance if this turns out not to be the case. Please send us photos of the damaged package. If something is missing, send us a quick line letting us know which item is missing. You can send … Read on

To which countries does the Esprit online shop deliver?

You can now have all the items you want delivered to numerous countries. Simply select the right shop for your country and get shopping! The following country shops are available: Please make sure that you enter a delivery and invoice … Read on

Can I request a delivery date for my order?

It is not possible to select a specific delivery date.

What should I do if I don’t receive my package?

Our staff and logistics partners do everything to make sure that you receive your items quickly and undamaged. Unfortunately exceptions cannot be ruled out even when you’re being really careful. So what should you do if you use the tracking link and notice a problem? 1. You receive a dispatch confirmation but the status still … Read on

How can I track my order?

You can track your order easily and conveniently once your item has been dispatched. You’ll receive a dispatch confirmation that contains logistics partner’s logo. Click on it. A link will automatically open in your browser showing exactly where your package is. Tip: Make the link a favourite in your browser. Then you won’t have to … Read on

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