Esprit Friends

What’s it like being an Esprit Friend?

As an Esprit Friend you are very special and, being very special, you also enjoy exclusive advantages with us. Every time you purchase something in our Online Shop we give you something back. You buy your preferred styles, and we directly credit you a part of the purchase price in form of e-points. Furthermore, we … Read on

What are the benefits of being an Esprit Friend?

FOR ALL FRIENDS Up to 3% bonus You can collect 3 e-points worldwide for each GBP of your purchase in the e-shop or in participating stores and 1 e-point in the outlet. Welcome gift For your first purchase you’ll receive a 10 GBP voucher and your personal Friends card. * Your personal Friends account A … Read on

How do I become an Esprit Friend?

Becoming an Esprit Friend is very simple! In the Online Shop, you can place your preferred styles in the shopping bag as usual before checking out. Once there, select “I am a new customer” (1) and finalise your order as you always do. click continue in the field I am a new customer If you … Read on

What are e-points and how do I collect and redeem them?

It doesn’t matter if you found the item you want online or in one of our stores , we know your e-points have been well earned! You receive 3% of the value of your purchase directly credited to your Esprit Friends account (outlet 1%) for each pound paid. One e-point is equal to one pence. … Read on

How can I change my personal details?

Simply login to your Friends account and edit your surname, address, e-mail address and telephone number under “Data” (1). click Data

How can I change my password?

Simply login to your Friends account and click on “Data”(1) and then on“My password” (2). From there it’s very easy to change your password. click Data click My password

I’ve forgotten my password. How can I get a new one?

That happens to everyone! During the ordering process, click on “To checkout” in your shopping bag and select the “Forgotten your password?” function in the “I am already an ESPRIT FRIEND” field on the following page. Second option: In the online shop, click on “My Account” and then click on “Forgotten your password?” again. Now … Read on

How do I get a new Esprit Friends card?

Simply contact our customer service if you’ve lost or damaged your Esprit Friends card. They will then make sure that you immediately receive a new card from us. You can still continue collecting e-points until the new card arrives. Download our Esprit app from the Google Play Store or App Store to your phone. Our … Read on

What are the conditions of participation for Esprit Friends?

1. PARTICIPATING IN ESPRIT FRIENDS Esprit Europe GmbH, Esprit-Allee, 40882 Ratingen, Germany (hereinafter referred to as “Esprit”) runs Esprit Friends and manages the e-points, which are credited as described below for purchases made with a valid Esprit Friends card. To be able to participate in Esprit Friends you must accept the following conditions, either by … Read on

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